Payment Policy
At Serenity Stores LLC, we strive to make your shopping experience as smooth and secure as possible. To that end, we accept the following payment methods for your convenience:
- Visa
- MasterCard
- Apple Pay
- American Express
- PayPal
Payment Security
All transactions made on our website are processed through secure payment gateways that ensure the protection of your personal and financial information. Your payment details are encrypted using industry-standard SSL technology, providing a safe and secure checkout experience.
Payment Authorization
Upon placing an order, your chosen payment method will be authorized for the full amount of your purchase. Depending on the payment method, funds may be held until your order is processed and shipped. If there are any issues with your payment authorization, we will contact you promptly to resolve the issue.
Billing Information
Please ensure that your billing information matches the details associated with your payment method to avoid delays in processing your order. If any discrepancies arise, we may contact you for verification.
Payment Issues
If you encounter any issues during the payment process, please contact our customer support team at support@serenitystoresllc.com for assistance.
Address:Â
Flat 11, Block D,
Orchidea Court, Cordina Str,
Ghajnsielem, Malta, GSM2016
Thank you for shopping with Serenity Stores LLC!
MEET THE TEAM
Get to know the passionate individuals behind our brand, dedicated to delivering excellence and exceptional service every step of the way.
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Nick B.
As the founder of Serenity Stores LLC, Nick brings a passion for quality craftsmanship and a commitment to excellence. His goal is to create a business that prioritizes innovation and customer care, fostering a team culture built on trust and dedication to delivering the best possible service.
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Sonia F.
Sonia leads our customer experience team with a focus on ensuring every client feels valued and heard. With a deep commitment to customer satisfaction, Sonia is dedicated to providing personalized support, resolving issues efficiently, and building lasting relationships with our clients.
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Francesca J.
Francesca, our Marketing Manager, drives the strategy behind our brand’s growth and visibility. With a creative approach and data-driven insights, she ensures that our message reaches the right audience, fostering brand loyalty and expanding our customer base through innovative campaigns.
